Use of Technology to Better Serve You
Angel Companions utilizes State-of-the-Art technology to accurately track your hours of service and to ensure accurate historical information about the level of services and which caregiver provided them. All information is secure and backed up on a daily basis.
When our caregiver arrives at your residence, they will be required to log-in and log-out through your home telephone by calling a toll free number. This dynamically captures the time of services so there is never a dispute of when the service began or ended. More importantly, we are notified when a caregiver has not logged in as scheduled. This will signal us to make immediate contact with the caregiver and you to ensure the caregivers have arrived as scheduled, or to make scheduling adjustments as necessary.
Additionally, this Telephony system is seamlessly integrated with our Billing system and Healthcare database to ensure the integrity of your information. Our Healthcare system tracks and notifies us when our caregivers CNA licenses need to be renewed with the State of Georgia, as well as notifying us when they have to be retested for TB, CPR and annual In-Service training.
As the State of Georgia requires that all Home Care Agencies follow a stringent set of Rules and Regulations, this technology allows us to remain current and compliant with all regulations.
Call us. You’ll find us happy to explain these important factors further. If you select Angel Companions with our well-established reputation for excellent and reliable service, and available references in your community, you will avoid any of these difficulties and join the hundreds of Atlanta metro area families who have been pleased to use our services and who speak well of our courteous and professional staff, and the fine caregivers we provide.